Brookville Veterinary Clinic - Hospital Policies

Appointment Policy

Patients are seen on an appointment basis. We do offer drop-off appointments in cases where a pet needs non-urgent care that can’t wait days for treatment and on days that all appointments are already filled. Up to date vaccinations are required for all animals staying in or care unless the doctor allows otherwise.

Payment Policy

At Brookville Veterinary Clinic, payment is due at the time of service. We accept Visa, Mastercard, Discover and American Express as well as cash payments. We do not accept CareCredit or Scratch Pay at this time.

Patient Arrival Policy

For the safety of our patients and clients, all dogs must be on a leash and cats must be in a carrier while in the waiting area.

 Please be courteous of the doctor’s time and arrive at the appointments on time. We recommend new clients and established clients with a new pet arrive a few minutes early so that records can be reviewed and information collected.  

Online Pharmacy/Prescription Policy

In order for online prescription requests to be approved, the patient must be current on their Rabies vaccination and have had an annual wellness examination in the last year from the date of the request.

Large Animal Medication Policy

To have a Veterinary Feed Directive (VFD) filled or medications be dispensed from the clinic, an annual herd check/exam must be done. The laws regarding medication usage and prescribing for livestock have changed in the last several years.